1. Cookies Used
Voltbase uses authentication cookies, analytics cookies, security cookies, functional cookies, and preference cookies.
Voltbase reserves the right to update operational procedures, technical standards, and service controls in response to evolving security, regulatory, and commercial requirements. Customers acknowledge that SaaS services inherently rely upon third-party infrastructure providers, internet connectivity, cloud hosting environments, and integrated APIs.
Customers remain responsible for ensuring compliance with their own regulatory, insurance, employment, contractual, and industry obligations when using the platform. Voltbase does not provide legal, financial, or regulatory advice and platform outputs should be reviewed independently where required.
1.1 Strictly Necessary Cookies
These cookies are essential for the platform to function and cannot be switched off. They are usually only set in response to actions you take such as logging in, setting preferences, or filling in forms. You cannot opt out of these cookies.
1.1.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferred language or dashboard layout. They may be set by us or by third-party providers whose services we have added to our platform.
1.1.3 Analytics Cookies
We use analytics cookies to understand how users interact with our platform, which features are most used, and where improvements can be made. All data collected is aggregated and anonymised wherever possible.
1.1.4 Marketing Cookies
Marketing cookies are set only with your explicit consent. They track your browsing activity to help us deliver targeted advertisements and measure campaign effectiveness.
1.2 Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
_vb_session | Essential | Maintains user session state | Session |
_vb_auth | Essential | Authentication token | 30 days |
_vb_csrf | Essential | Security (CSRF protection) | Session |
_vb_prefs | Functional | User interface preferences | 1 year |
_ga | Analytics | Google Analytics identifier | 2 years |
_gid | Analytics | Google Analytics session | 24 hours |
_vb_ab | Analytics | A/B testing variant | 30 days |
_fbp | Marketing | Facebook Pixel tracking | 3 months |
_hs_* | Marketing | HubSpot marketing cookies | Varies |
1.3 Third Party Services
Third-party providers including analytics, payment processors, customer support tools, and authentication providers may also place cookies subject to their own policies.
Voltbase reserves the right to update operational procedures, technical standards, and service controls in response to evolving security, regulatory, and commercial requirements. Customers acknowledge that SaaS services inherently rely upon third-party infrastructure providers, internet connectivity, cloud hosting environments, and integrated APIs.
Customers remain responsible for ensuring compliance with their own regulatory, insurance, employment, contractual, and industry obligations when using the platform. Voltbase does not provide legal, financial, or regulatory advice and platform outputs should be reviewed independently where required.
1.4 Cookie Controls
Users may disable non-essential cookies through browser settings or cookie management controls.
Voltbase reserves the right to update operational procedures, technical standards, and service controls in response to evolving security, regulatory, and commercial requirements. Customers acknowledge that SaaS services inherently rely upon third-party infrastructure providers, internet connectivity, cloud hosting environments, and integrated APIs.
Customers remain responsible for ensuring compliance with their own regulatory, insurance, employment, contractual, and industry obligations when using the platform. Voltbase does not provide legal, financial, or regulatory advice and platform outputs should be reviewed independently where required.
1.5 Managing Cookies
When you first visit Voltbase, you will be presented with a cookie consent banner. You can update your preferences at any time via the “Cookie Settings” link in the platform footer.
You can also manage cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, Search, and Services
Please note that disabling certain cookies may affect the functionality of the Voltbase platform.
